Workforce Development Analyst

Responsibility Summary: The Workforce Development Analyst performs a variety of responsible and specialized analytical, program and technical work including general administration, fiscal, legislative, personnel, program, data and systems analysis, customer engagement, needs identification and support and special projects involving research, data collection, analysis, writing and presentation.  Individuals performing duties as a Workforce Development Specialist may be assigned to work in one or more areas of specialty including general administration and/or community engagement.

The WANB is a joint powers agency consisting of the Counties of Napa, Marin, Mendocino and Lake who are jointly engaged in the coordination of workforce development planning, programs and systems in accordance with the Workforce Innovation and Opportunity Act.

Reporting Matrix: Reports to and receives direction from an assigned WANB Supervisor/Manager including but not limited to the WANB Executive Director; May serve in a technical lead capacity.  Works with program participants, training institutions, businesses/employers, contractors, representatives of governmental agencies, employers, and the general public.

Examples of Duties:

General Administrative:

Perform a variety of responsible and specialized technical staff support services in such areas as general administration, fiscal, legislative, personnel, program and data processing, and systems analysis.  Assignments may include work as board liaison, board secretary, office/administrative coordinator, project coordination/lead, and community/business/partner engagement.

Conduct special projects and/or surveys involving research, data collection, and analysis; make appropriate recommendations; prepare and maintain reports on assigned projects.

May participate and assist in the review and analysis of routine administrative and budgetary requests; assist in performing agency-wide budget coordination;

monitor and analyze program plans, expenditures and revenues, and make recommendations regarding requested Governing and Workforce Board actions; write routine resolutions and proclamations for presentation and approval.

Analyze reports, studies, grants, contracts and proposals; make recommendations for implementation or development; assume lead implementation duties as assigned.

Record, track, monitor and report on Federal and State grant funding and board requirements.

Participate in the review and formulation of Agency policies and procedures; prepare reports and make recommendations on policies, procedures, and programs.

Review and analyze proposed legislation and advise management on potential impact.

Analyze and compile costs of buildings and other assets; assist in negotiating lease agreements and amendments.

Participate in and attend meetings of various committees and organizations as required; make presentations before governing bodies.

Maintain schedules, develop meeting records, adhere to required public meeting requirements.

Conduct oversight of outreach initiatives including the maintenance of social media accounts.

Maintain organized electronic and physical records of the Agency.

May provide lead supervision over assigned staff, which may include assigning, scheduling, coordinating and prioritizing work, and providing training.

Community/Business/Partner Engagement:

Connect business stakeholders to the workforce system, gather business intelligence and assist in the development of a workforce and economic development partnership by developing relationships with businesses, economic development organizations and Small Business Development Centers. The goals of this effort are to:

Increase employment levels locally/regionally.

• Promote WANB affiliated brands.
• Compile and gather business intelligence to better understand the needs of business for workforce development solutions.
• Communicate, facilitate and coordinate services with state, regional and local entities.
• Work with economic development and industry professionals in business retention, and expansion activities as needed.

In response to business community needs, work with community partners to plan events, meetings, workshops and other gatherings to disseminate business solutions and other information. Provide information to employers, to raise awareness about all WANB affiliated services including but not limited to America’s Job Centers of California (AJCC) youth programs, on-the-job training programs, specialized recruitment and placement, screening services, etc.

Establishes and manages business relationships designed to target champions within selected industry sectors defined by the WANB to ensure the workforce system is perceived as a solution provider to business.

Acts as liaison with businesses in targeted industries to support education and training programs that lead to recognized credentials of value in the industry with the goal of upward mobility for underemployed, dislocated and adult workers.

Deliver presentations to business and trade organizations regarding workforce related topics and services.

Evaluate the workforce development and hiring/recruitment needs of businesses, and develop solutions- based strategies to meet those needs.

Serve as the point of contact for companies in the event of closure or layoffs and coordinate Rapid Response efforts if necessary. The BER should look for opportunities where layoff aversion activities would be appropriate and deploy resources as necessary.

Develop strategic partnerships with local and statewide economic development individuals to understand programs and abilities, share appropriate information about business activity and coordinate services that maintain, and or promote increased employment levels.

Assist in planning and implementation of job or career fairs as well as other opportunities for both employers and applicants to exchange information about jobs.

Assist AJCC staff with marketing and development of work experience worksites and on-the-job training contracts.

Design, plan and facilitate local forums, focus groups, and/or listening sessions, in conjunction with the WANB to solicit input from employers.

Coordinate seminars or programs based on the results of company calls, surveys, focus groups and general trends that emerge to address issues or needs common to multiple companies.

Provide monitoring and follow-up services on referrals to business services.

Assist with securing diversified funding to support business retention and expansion efforts.

Track all activities in WANB designated software platform and report quarterly.

Attend WANB meetings, workshops and conferences in area of responsibility as requested.

Perform other duties as assigned.

 

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

KNOWLEDGE OF:

Principles and practices of public administration.

Principles and practices relating to budget programs and general systems management.

Operations and functions of government.

Agency organization, programs, policies and procedures.

Program evaluation and management.

Computer equipment, data processing programs such as word processing and spreadsheet applications, and sophisticated office machines.

Methods and techniques used in public sector budget administration including budget preparation and analysis.

Systems analysis.

Research and report preparation and basic statistics.

Basic report writing and correspondence preparation techniques.

ABILITY TO:

Compile and analyze technical and statistical information and data.

Understand, interpret and apply ordinances and federal, state, and local legislation.

Understand, research, and interpret complex policies, procedures and regulations; make recommendations for modification or change.

Collect, analyze, interpret and apply data to assigned projects.

Prepare and maintain clear, concise, and comprehensive records, reports, and correspondence.

Develop computerized spreadsheets and custom design spreadsheets.

Develop procedures and operational guidelines.

Oversee programs, projects, or assignments.

Prepare reports, surveys, and other required material.

Make presentations before boards, commissions, and groups.

Make accurate statistical and/or mathematical computations.

Identify problems and issues.

Analyze situations accurately and take effective action.

Prepare and maintain clear, concise, and complete records and reports.

Schedule and organize workload; adjust to changes and meet specific deadlines.

Communicate effectively both verbally and in writing.

Accept increasing responsibility.

Establish and maintain cooperative working relationships with persons contacted during the course of work.

ACCEPTABLE EXPERIENCE AND TRAINING

Bachelor’s degree in public administration, business administration, social science, education, or a related field, plus at least one year of experience in workforce development; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.

CERTIFICATES AND LICENSES REQUIRED

Appropriate California driver’s license or available alternate means of transportation.

 

Benefits Package for Full-Time Appointments

• Medical Insurance – Workforce Alliance of the North Bay a significant portion of employee and dependent healthcare through our Kaiser Permanente Plan. Featuring $15 co-pays, $1,500 out of pocket maximum, and no deductibles.
• Dental Insurance – Workforce Alliance of the North Bay pays full premium for employees and their dependents for our Delta Dental PPO plan.
• Vision Insurance – We offer a VSP vision plan that is employee paid. Frames/lenses/contacts every 12 months.
• Life Insurance – The Workforce Alliance of the North Bay pays the premium for $50,000 basic life and AD&D for each employee. Our employees have the option to purchase additional supplemental life insurance.
• Employee Assistance Program – Up to three face to face, telephone, or web-video sessions per incident per member.
• Deferred Compensation – Workforce Alliance of the North Bay offers additional, voluntary, employee deferred compensation through our 457b plan.
• Holidays – Twelve paid holidays per year.
• Employee Leave:
  • Vacation – Twelve to twenty-nine days annually based on years of service.
  • Sick Leave – Twelve days annual sick leave with unlimited accrual.
  • Personal Leave – Nineteen hours credited during the first pay period of the calendar year.
  • Bereavement Leave – We provide our employees with forty hours of paid bereavement leave per calendar year.
• Retirement – Workforce Alliance of the North Bay offers a social security replacement retirement plan. Under this plan, our employees are exempt from social security withholdings and instead both employee and employer contribute 7.5% each for a total of 15% of salary to a defined contribution account under the employee’s control.